Privacy Policy

This Privacy Policy explains how Scoosh Mobile collects, uses, discloses, processes, and protects any personal information you provide to us or that we collect from you when you use our websites, purchase our devices, register a warranty, or use any of our after-sales services. “Personal information” means data that can directly or indirectly identify you, either on its own or when combined with other information we hold, except as otherwise defined under applicable laws.

How We Can Help You

We want the best for all our customers. If you have questions about our data handling practices, please contact our Data Protection Officer at: Email: Scooshmobile@gmail.com Phone: 09160007792

1. Information We Collect and How We Use It

1.1 Information We Collect

We only collect information necessary for providing and improving our services. You can choose whether to provide this information, but in most cases, without it, we may be unable to provide certain services. Depending on the service, we may collect:

1.1.1 Information You Provide to Us

  • Name, phone number, email address, delivery address.
  • Payment details (processed securely through third-party payment providers).
  • Device details (model, IMEI/serial number, warranty registration).
  • Feedback or inquiries submitted to customer service.

1.1.2 Information We Collect When You Use Our Services

  • Website usage data: IP address, browser type, pages visited, time spent on site.
  • App usage logs (if applicable): error reports, access times, activity records.
  • Cookies and similar tracking data to remember preferences and improve site performance.

1.2 How We Use Your Personal Information

We use your information for:

  • Name, phone number, email address, delivery address.
  • Payment details (processed securely through third-party payment providers).
  • Device details (model, IMEI/serial number, warranty registration).
  • Feedback or inquiries submitted to customer service.

We may combine your information across services to improve customer experience and tailor offers to you

2. Cookies and Other Technologies

We use cookies, tags, and scripts to:

  • Improve site navigation and user experience.
  • Remember your preferences.
  • Analyse site traffic and user trends.
  • Measure marketing campaign effectiveness.

You can manage or disable cookies in your browser settings, but some site features may not work without them.

3. How We Share, Transfer, and Disclose Your Personal Information

3.1 Sharing

We do not sell your personal data. We may share it with:

  • Service providers: Payment processors, delivery partners, repair centers.
  • Business partners: For warranty processing or bundled service arrangements (with your consent).
  • Regulators or authorities: When required by law.

3.2 Transfer

If we transfer your data to a third party (including outside your country), we will ensure compliance with applicable data protection laws and safeguard your information.

3.3 Public Disclosure

We only publicly disclose your personal data with your explicit consent or when legally required.

4. How We Store and Protect Your Personal Information

4.1 Security Measures

We store your personal data securely using encryption, access control, and other industry standard measures to prevent unauthorized access, use, or disclosure.

4.2 Retention

We keep your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Your Rights

Under the Nigeria Data Protection Regulation (NDPR) and other applicable laws, you have the right to:

  • Access and obtain a copy of your personal data.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing communications.
  • Object to certain types of data processing.

6. Global Data Transfers

If your data is transferred internationally, we will implement legal safeguards to protect it.

7. Protection of Minors

We do not knowingly collect personal data from children under 18. If you believe a minor has provided us with personal data, please contact us for deletion.

8. Third-Party Services

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated “Effective Date.” Significant changes will be communicated via email or notifications.

10. Contact Us

Scoosh Mobile - Data Protection Officer
Email: scooshmobile@gmail.com
Phone: 09160007792
Address: 1,Ogunyemi Road, Oniru, Victoria Island, Lagos Nigeria